Applications, ban appeals and tickets for your Discord server.

• Fully open source

  The gateway bot, the API, the dashboard, the Terraform, and the pricing calculator that decides what you are charged. AGPL-3.0. You can read the code that enforces your caps.

• Self-host it for free

  No licence key and no feature gate. .env.example ships DEPLOYMENT_MODE=self: billing is off, the payment credentials are never read, and caps come from your own CAP_* values on your own hardware.

• Every feature at every tier

  Paid plans raise eight throughput caps. That is the entire difference. Dropdown panels, custom outcomes, manager delegation, ban appeals, transcripts — all of it is on the free tier too.

• Complete export, no lock-in

  /export writes one JSON file containing every form, question, panel, submission, ticket, giveaway, config and delegation for your server. Import it into a self-hosted instance and leave.

• No unlimited tier, anywhere

  Every cap has a hard ceiling, including the ones you set yourself. An unbounded cap removes the ability to reason about worst-case cost and makes abuse free to attempt, so it does not exist here by design.

• No telemetry

  Asserted as TELEMETRY_ENABLED = false in shared/config/deployment.ts rather than promised in prose, so it would show up in a diff if it ever changed.

• Applications and forms

  • Panels with up to 5 form buttons, or a dropdown of up to 25
  • /apply runs the same code path as a panel button, so gating cannot drift between them
  • Text and select questions; selects use a two-step flow because a Discord modal holds text inputs only
  • Optional regex validation per question, alongside min and max length
  • Role gating, cooldowns, and per-user submission limits
  • DM applications, for people who cannot see the channel yet

• Staff review

  • A review message with the answers, the applicant, and the roles you asked to be pinged
  • Custom outcomes — “accept as Trainee”, “accept as Moderator” — each with its own roles, message and log channel
  • A minimum staff level per outcome, and no reviewer may grant a role at or above their own highest
  • Deny reasons, with a deny-path role grant and removal kept separate from the accept path
  • Auto-deny when the applicant leaves the server before review, so the queue does not fill with people who are gone
  • Manager delegation: review and manage access without handing out Administrator

• Ban appeals

  • DM a form the moment someone is banned
  • Accepting the appeal can unban them automatically
  • Appeal forms are forced to DM delivery, because a banned member cannot reach a panel or /apply
  • The settings page names the three ways to switch this on and still have it do nothing

• Tickets

  • Private channel, private thread or public thread — chosen per ticket type, not once for the server
  • Claim and close buttons, and an optional transcript posted to a channel on close
  • Optional 1–5 star rating DMed to the opener after the ticket closes
  • Configurable behaviour when the opener leaves: nothing, close, or notify

• Giveaways

  • Button entry, not reactions
  • Role gating in the same shape as form gating, plus optional bonus entries per role
  • Scheduled auto-end
  • Reroll that excludes anyone who already won

• Polls

  • /poll creates and publishes immediately
  • The dashboard schedules publish and close for later
  • Up to 9 options, optional multiselect

• Verification and welcome

  • One-button verification, or a retype-the-code challenge
  • An optional unverified role applied on join and stripped on verify, with an optional auto-kick timer for members who never finish
  • Welcomer: join message, join DM, auto-role, and a leave message
  • Role menus for self-assignable roles

• Anti-raid

  • Join-velocity detection over a threshold and window you set
  • Alert staff, or restrict joins for as long as the lockdown is active
  • Never retroactive and never a mass-ban. A false positive on a public invite going viral does more damage than under-reacting to a real raid

• Staff utilities

  • Quick responses: saved replies, organised into categories
  • Sticky messages: keep one message at the bottom of a busy channel
  • /reset-cooldown, /forms, /botstats

• Data portability

  • /export — the complete JSON dump, owner-only on purpose so a delegated admin cannot trigger it
  • /import-appealy — stand the same configuration up in another server; every channel and role reference is re-keyed and anything that cannot be resolved comes back in a report
  • /import-appy — bring submission history across from Appy
  • /export_applications — CSV of matching submissions, as a Discord attachment

1. Add the bot

   One invite, nine permissions, every one of them load-bearing: roles for outcome grants, channels for tickets, ban and kick for appeal unbans and verification timeouts. An invite missing one produces a feature that silently does nothing.

2. Build a form, publish a panel

   From the dashboard, or from /panel create in the server. Set the questions, the gating, the roles to grant on each outcome, and the channel staff review in.

3. Review

   Submissions arrive in your review channel and in the dashboard queue. Pick an outcome. Roles, DMs, log entries and unbans follow from it.

• Free

  $0

  forever, not a trial

  • 100 submissions/day
  • 50 tickets/day
  • 500 giveaway entries/day
  • 5 forms, 5 panels
  • 30 days of history
• Tier 1

  $60 /year

  $5.00/month equivalent, billed once

  • 500 submissions/day
  • 250 tickets/day
  • 2,500 giveaway entries/day
  • 50 forms, 50 panels
  • 365 days of history
• Tier 2

  $180 /year

  $15.00/month equivalent, billed once

  • 2,000 submissions/day
  • 1,000 tickets/day
  • 10,000 giveaway entries/day
  • 100 forms, 100 panels
  • 730 days of history
• Custom

  per unit

  priced live, before checkout

  • Set each of the eight caps yourself
  • The dashboard re-prices it as you change each number
  • Never a “contact us” step
  • Every field still has a ceiling

Every cap, every ceiling and the custom per-unit rates →

• What happens when I hit a cap?

  The action is refused and the person doing it is told which cap and when it resets. Nothing is deleted and nothing is silently dropped — a submission that would exceed the daily cap is never accepted and then discarded, because an applicant who believes they applied and did not is worse off than one who was told no.

• What permissions does the bot need?

  Manage Roles for the roles it grants, Manage Channels for tickets, Ban Members only if you use ban appeals, plus the usual read and send. Discord’s own role hierarchy still applies: the bot cannot grant a role positioned above its own, and the dashboard marks those roles in every picker rather than failing at the moment it matters.

• Do I lose my data if I stop paying?

  No. Dropping to the free tier lowers your caps; it does not delete forms, submissions or tickets. History retention is the one cap that removes anything, it only ever removes reviewed submissions past your window, and pending ones are never purged — that is live work sitting in somebody’s queue.

• Can I move to another server, or off the platform?

  Both. /export writes one JSON file with everything, and the importer rebuilds it elsewhere — remapping channels and roles, and reporting anything it could not. Where a setting cannot be carried safely it fails in the cautious direction and says so, rather than importing something that looks configured and is not.

• Is my application data used to train anything?

  No. There is no telemetry and no analytics pipeline; the assertion lives in shared/config/deployment.ts as a constant rather than in prose here, so a change to it would appear in a diff. If you would rather not take that on trust, the self-hosted mode never talks to us at all.

• What is not built yet?

  Worth saying out loud: there is no mobile app, no localisation beyond English, and no SLA on the hosted service. Self-hosting has no support contract either — it has the source, the setup guide and the issue tracker.

• Ask in Discord

  The community server is the quickest route for most questions, and the right one when you are not sure whether what you are seeing is a bug or a setting. Other people running the same bot are in there too.

• Something is broken

  Open an issue on the issue tracker. Include what you did, what happened, and the server id if it is specific to one — those three things are the difference between a fix and a conversation.

• Is it me, or is it down?

  The status page is served independently of the app, so it still answers when the app does not. Check there first: an outage and a misconfiguration look identical from inside a Discord server.

• Setting it up yourself

  SETUP.md covers the hosted path and SELF_HOSTING.md the standalone one, including the environment variables that decide which mode you are in. Most setup questions are answered in one of those two files.

• A security problem

  Please do not open a public issue for anything exploitable. Use GitHub’s private vulnerability reporting instead, which reaches the maintainer without publishing the details first.

• Billing and payment

  Payments are processed by Tebex as merchant of record, so refunds and payment-method problems go through their support with your order reference. What a plan actually grants is a different question — that one belongs on the issue tracker, or is readable directly in pricing.ts.

• You were banned from the platform

  That has its own route, and it does not run through the issue tracker. Sign in and the ban screen carries the reason and the form — these are read by a person, they pause rather than close when attempts run out, and they are never described as final.

There is no paid support tier and no plan for one. Paying for a higher throughput cap does not buy a faster answer, which would be a strange thing to sell given the whole service is a set of numbers you can read in the repository.